Wifi Calling not working
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on โ28-07-2024 15:05
The mother has a Samsung galaxy a15 5g. The wifi calling is turned on but is no longer working.
The wifi calling is working on my phone so I'll assume it isn't to do with the wifi or network provider
Help is much appreciated ๐
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on โ28-07-2024 15:09
Could be your WiFi if it can't get an IP address from your wireless router @stevec1990 - a restart of the router after a reboot of the phone is recommended.
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on โ28-07-2024 15:26
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on โ28-07-2024 15:26
@stevec1990 If the suggestions from @pgn don't help contact Samsung: Product Help & Support | Samsung UK
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on โ28-07-2024 17:11
Try removing the sim (if a plastic one) and rebooting the phone, then insert sim with phone on (hot swap).
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on โ28-07-2024 17:35
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on โ28-07-2024 17:35
I assume @stevec1990 that your mother is on an O2 contract as WiFi calling is not available on PAYG.
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on โ28-07-2024 17:38
As it's turned on but no longer working, yes, otherwise it would not be possible to turn on.
Totally pointless post.
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on โ29-07-2024 11:56
I know this is an old post but issues still occur. I have just installed BT Whole Home WiFi. It does not support VO WiFi on my Redmi Note 10 Pro phones. Had to revert to my old WiFi which will be removed next week.
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โ29-07-2024 13:32 - edited โ29-07-2024 13:35
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โ29-07-2024 13:32 - edited โ29-07-2024 13:35
@Pentris - if your Redmi Note 10 phone maintains a WiFi connection to the new BT WiFi equipment, than you may need to consider this to clear traces of the old connection from the phone and start afresh with the new WiFi AP: https://www.mi.com/uk/support/faq/details/KA-92735/
and
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on โ01-08-2024 16:12
This still pending. Have had to leave both the old router wifi and the new wifi switched on to keep phones working. Will wait until after new fibre installed and old system switched off to see if this sorts it out. I know wifi calling has always been a flaky service but this is a puzzle.
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on โ03-08-2024 13:44
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on โ03-08-2024 13:44