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Change network

Sn01
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎07-08-2024 09:16

on ‎07-08-2024 09:16

when I receive my pac number there was saying I do no own any money. Now I am receiving an email saying I need to pay £4.12. 
The received a bill after changing my 02 network and I don’t know where to pay for it because on the website it directly opens the O2 app but since I chance network it’s not logging me in the app so I am unsure how to pay it.

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gmarkj
Level 66: Unequalled
  • 12880 Posts
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on ‎07-08-2024 09:48

on ‎07-08-2024 09:48

You need to speak to the Payment Management team @Sn01 

Their direct number is 0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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