on 25-08-2021 20:35
Hi, I’m trying to enable WiFi and 4G calling on my iPhone 10. Watched the video, did as instructed but got message I have to contact O2 to enable this. Contacted O2 who say my phone is already enabled for WiFi and 4G calling…so I try to make a call and my phone says I need to switch on 4G and WiFi calling and it all starts again…Grateful for help with actually getting this facility switched on! Thank you.
Solved! Go to Solution.
on 25-08-2021 21:22
on 25-08-2021 21:22
Have you checked with o2 that you have the iData bolt on enabled on your account?
on 25-08-2021 20:43
Have you turned it on in your MyO2?
on 25-08-2021 21:11
on 25-08-2021 21:11
Yes, it’s switched on. But each time I actually try to call my phone won’t actually do that and I get a message that I need to switch on WiFi and 4G calling…so I check my O2 account which says it’s switched on, although when I go to my settings it isn’t. So I try to switch them on, and get a message that I have to contact O2…which tells me that they’re switched on…and I go round in circles again. 😱
on 25-08-2021 21:22
on 25-08-2021 21:22
Have you checked with o2 that you have the iData bolt on enabled on your account?
on 26-08-2021 07:12
on 26-08-2021 07:12
No, but I will. Thanks for the tip.