Solved: Where is 'Device details' on My O2? - Page 2

Confused9 · ‎07-10-2022

Where do I find 'Device details' on My O2? I'm trying to enable WiFi calling and the instructions say to go to 'Device details' but I can't find it anywhere.

MI5 · ‎25-10-2023

@whatever123

If you're on the new 360 system there is no facility in your MyO2 to control wifi calling.

We are told it is set on by default.

If your wifi calling isn't working, ask O2 to disable and re-enable it on your account.

Also, let us know your phone and contract type as some older Samsung devices required specific O2 firmware.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

whatever123 · ‎25-10-2023

Thanks for info. Not sure what the new 360 system is? It's a monthly contract that was with Virgin and got moved over to O2 automatically and my phone is a 2023 iphone SE.

MI5 · ‎25-10-2023

@whatever123

It's whichever billing system you are on.

Everyone is being moved to 360 but not all are there yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Where is 'Device details' on My O2?

Device warranty

ESim on a non compatible phone

Keep my ee number

I want tonchange my contact number

esim