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Sean1956
Level 1: Joiner
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Today I changed my contract for tv with virgin and got a better deal, part of the deal was a sim with o2 which I currently have a mobile account. Virgin said I needed to go onto o2 and update my account with them by logging on and accessing enroll with benefits, I cannot find this on o2 either logging on via my app or logging on on- line ?

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MI5
Level 94: Supreme
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Registered:

@Sean1956 

Give it 24 to 48 hours to catch up then try again.

When it's there, you can't miss it !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144495 Posts
  • 634 Topics
  • 27685 Solutions
Registered:

@Sean1956 

Give it 24 to 48 hours to catch up then try again.

When it's there, you can't miss it !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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