on 11-10-2021 17:07
I have an iPhone X and want to set up visual voicemail. I am told I need an 'idata bolt on' - where is that located as nothing on the site is recognised as an idata bolt on?
Solved! Go to Solution.
on 11-10-2021 21:32
You'll need to call customer service to add it to your account
Numbers here Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.
on 11-10-2021 21:32
You'll need to call customer service to add it to your account
Numbers here Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.
on 28-10-2021 14:18
I had to go onto Live Chat to get this enabled! I have fed this back as on their help pages it states that you can add this and as idata Bolt On once signed into your account. This is not possible