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Virgin to o2 switch

Dawn23
Level 1: Joiner
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on ‎17-06-2023 13:21

on ‎17-06-2023 13:21

I am unable to access any information on the o2 app since switching from virgin. I have set up data in the app etc 

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Enlli
Level 65: Ultra-cool
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on ‎17-06-2023 13:32

on ‎17-06-2023 13:32

Can you access it via My O2 on the Web?

With the volume of accounts coming across it seems things are taking time to catch up

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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