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Vat Invoice

CharlotteV
Level 1: Joiner
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I'm trying to get the bill with VAT number for my accountant and get this message. 

 

To make our charging clearer, we’ve moved your bill to VAT inclusive. This means there’s no longer a breakdown of VAT. If you use your mobile for business and require a VAT bill to submit your accounts, please chat with us online.

 

Struggling as there's no option for this in the virtual assistant and no other means of contact. 

 

TIA

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madasaf1sh
Level 79: Lord of the Boards
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@CharlotteV 


There are plenty of ways to contact o2, it is literally on every page of the o2 site... Screenshot 2025-08-27 at 10.00.14.png

 

also via this guide Guide: How to find help & contact O2 

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 79: Lord of the Boards
  • 13009 Posts
  • 87 Topics
  • 3342 Solutions
Registered:

@CharlotteV 


There are plenty of ways to contact o2, it is literally on every page of the o2 site... Screenshot 2025-08-27 at 10.00.14.png

 

also via this guide Guide: How to find help & contact O2 

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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pgn
Level 79: Lord of the Boards
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O2 has a Social Media Support Team answering all sorts of queries on Instagram and Facebook (Messenger) - try the link directly below for Facebook, @CharlotteV - good luck!

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