cancel
Showing results for 
Search instead for 
Did you mean: 

Unblock my phone number on a new device

Ayesha01
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there, 

 

I blocked my phone number because my phone got stolen. Can you help to now unblock my phone number and I can use another device with the same number please?

Message 1 of 3
384 Views
2 REPLIES 2

Bambino
Level 85: Esteemed
  • 24040 Posts
  • 1048 Topics
  • 3774 Solutions
Registered:

@Ayesha01 This is not O2. This is a customer community. You need to speak to customer service.
Call 0344 809 0202 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
374 Views

Oxonian
Level 35: Originator
  • 9587 Posts
  • 230 Topics
  • 27 Solutions
Registered:

@Ayesha01 

 

This might be worth reading before you make the call :-

 

Guide: O2 BARs 

Message 3 of 3
363 Views