Unable to use my new pay as you go sim abroad.

JoG · ‎18-07-2023

Hi.
I’ve recently bought a pay as you go sim but it won’t work abroad. I sent it back to the U.K. for my sister to try and it works. She’s sent it back and it’s still not working. Can you check that it is set up to use abroad? I particularly asked for this when I bought it.

jonsie · ‎18-07-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Enlli · ‎18-07-2023

Where abroad?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎18-07-2023

@JoG

What doesn't work?

Calls, texts, data or everything?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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