Solved: Unable to update number after porting

Butterbean · ‎23-08-2022

I ported my number from 3 to O2 on my iPhone 11 and everything seems to be fine except that I cannot update my number in settings, the temporary O2 number is still showing and when I try to update it won’t save.

i have tried switching the phone on and off numerous times and even removed the sim, but it won’t update.

Thanks I’m advance.

MI5 · ‎23-08-2022

@Butterbean

First thing to try is a reset of your network settings.

If it still won't update after that, you'll need a new sim from any O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-08-2022

@Butterbean

First thing to try is a reset of your network settings.

If it still won't update after that, you'll need a new sim from any O2 store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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