Unable to get a bar removed on number

[N18lld]

Now into my 3rd day of no service after asking to get my number unbarred after buying a new handset. Customer service just state that they have escalated the issue but no resolution. Is there anyone here who can advise please as I can’t see it happening now.

[Bambino]

@N18lld This is a customer community. We have no access to account information. You need to persevere with customer service in the hope you get someone who knows what they're doing .
Call 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I will tag our community manager @Dave-O2, but I don't know if he will be able to help.  

[Dave-O2 · Accepted solution]

Thanks @Bambino 

@N18lld I can see that you have already dropped me a PM, I'll be back in touch to discuss this further as soon as possible 👍

[N18lld]

My physical sim for business line has been received via post and working for days. Still barred on my O2 line☹️

[N18lld]

Sorted now thanks to @Dave-O2 

[bar_issue]

I am having the same problem - @Dave-O2 are you able to help please. Thank you very much!

[Dave-O2]

Afternoon @bar_issue 

I've just responded to your PM 👍