cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to add more than 100mb bolt on

annoyeduser75
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am trying to add bolt on data but it only comes up with 100 MB and wont scroll down to larger amounts.Why is this happening.I haven't had this problem over all previous years.

Message 1 of 7
1,323 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Dave-O2
Community Manager
Community Manager
  • 1747 Posts
  • 117 Topics
  • 136 Solutions
Registered:

Afternoon @annoyeduser75 

 

Just popping in to let you know we're expecting a fix on this next week 👍

View solution in original post

Message 5 of 7
1,091 Views
6 REPLIES 6

Enlli
Level 71: Golden Child
  • 10805 Posts
  • 115 Topics
  • 1973 Solutions
Registered:

Known problem affecting some customers.

There are several threads on here

You will need to get O2 to add it for you

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 7
1,310 Views

MI5
Level 94: Supreme
  • 154828 Posts
  • 659 Topics
  • 29444 Solutions
Registered:

@Dave-O2 

Any updates yet?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
1,308 Views

Dave-O2
Community Manager
Community Manager
  • 1747 Posts
  • 117 Topics
  • 136 Solutions
Registered:

Morning @MI5@Enlli@annoyeduser75 

 

This is still being investigated, once i have an update to sharei'll be back in touch.

 

Thanks for all your patience.

Message 4 of 7
1,243 Views

Dave-O2
Community Manager
Community Manager
  • 1747 Posts
  • 117 Topics
  • 136 Solutions
Registered:

Afternoon @annoyeduser75 

 

Just popping in to let you know we're expecting a fix on this next week 👍

Message 5 of 7
1,092 Views

Dave-O2
Community Manager
Community Manager
  • 1747 Posts
  • 117 Topics
  • 136 Solutions
Registered:

Hello @annoyeduser75 

 

Just confirming that this is now fixed, so you can now go ahead and add more data 👍

Message 6 of 7
880 Views

jonsie
Level 94: Supreme
  • 98697 Posts
  • 617 Topics
  • 7253 Solutions
Registered: