USA iphone to use in uk

[Annie22]

We have an iPhone bought in the USA we have checked that it is not locked to a USA network, we’ve put in an o2 pay as you go sim, put credit on the phone, but it won’t send texts or call uk numbers? What can we do please?

[Cleoriff]

@Annie22 

If it was me, I would take the phone back to the shop and see If they can get it working. Not all phones in the States work with UK tariffs if the phone has just been bought in US.

keep rebooting the phonem

Or you could contact O2 via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

Or call 0800 032 1402 via Skype Guide: A Guide to Skype

[MI5]

@Annie22 

It won't work in the UK as the phones are completely different.

[Bambino]

@Annie22 You can check your model here: WillMyPhoneWork.net - Check if your phone works on a network but you have most likely bought a very expensive doorstop. Apart from anything else, Apple does not offer an international warranty, so if you damage the phone or it doesn't work, you're still up the creek.

[madasaf1sh]

@Annie22 

Is the phone in the UK? or the US?  and is it a GSM iPhone or a CDMA iPhone? 

Where did you buy the Sim Card from?

Can you access Data? or Receive calls?