Solved: Transferring number to new IPhone 15

Bluebird5 · ‎06-12-2023

Hi

I’m looking at buying a new iPhone 15 pro max.

It comes with a new number and I’d like to transfer my old number to this new phone. I’ve done this a number of times before but I’m not sure if this is still the case with the iPhone 15 eSIM.

It has previously been a straight forward process to transfer using a PAC etc. is this still the case with the iPhone 15? (Both old and new phones are on o2 network).

thanks

Bambino · ‎06-12-2023

@Bluebird5 You do not need a PAC. Easiest way for you to do this is call into an O2 store, if you have one nearby, with your new phone and they will install the esim on your new phone from your current esim or physical sim. Be sure to bring photo ID with you.

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎06-12-2023

@Bluebird5 You do not need a PAC. Easiest way for you to do this is call into an O2 store, if you have one nearby, with your new phone and they will install the esim on your new phone from your current esim or physical sim. Be sure to bring photo ID with you.

I DO NOT WORK FOR O2

MI5 · ‎06-12-2023

@Bluebird5

You'll need to migrate your number if you're not upgrading.

Guide: Migration & porting into O2

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bluebird5 · ‎09-12-2023

Thanks for the replies folks, much appreciated

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