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Transfer Data

LJO
Level 1: Joiner
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on ‎11-12-2023 19:53

on ‎11-12-2023 19:53

Hi

 

I have an iphone 8 and just recently purchased an iphone 11. How do I swap all of my data / apps / etc onto the new phone. I only have one sim card. 02 assured me I wouldn't need another one.

 

Many thanks

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jonsie
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on ‎11-12-2023 19:56

on ‎11-12-2023 19:56

You can use the same sim card

Back up your phone to itunes

and then restore the new phone from that backup

 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎11-12-2023 19:57

on ‎11-12-2023 19:57

@LJO 

Use your old sim.

Make sure you are logged into iCloud and that your back up is on then everything will transfer across when you log in on your new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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