Hi @Alrich
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
