The form to get the PUK code doesn't work, I am unable to talk with Support and I am locked out

[help1232]

The form to get the PUK code doesn't work, I am unable to talk with Support and I am locked out from using my Sim card. Please, help.

[help1232]

I get the following error message when  I try to get my code.

[MI5]

@help1232 

It's also available in your MyO2 as well as here https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

[pgn · Accepted solution]

https://accounts.o2.co.uk/signin, @@help1232 - see the menu down under IMEI and PUK:

 

Good luck.

[help1232]

Thanks all! I was finally able to find it from Myo2 menu. It’s been a very frustrating experience tho.