Solved: Texts sending from a different numbe

Katrina333 · ‎08-06-2022

I have an iphone 13 and switched numbers from 3

fine when i make a call and people call me

but when i send a text it sends from a completely different number

MI5 · ‎08-06-2022

@Katrina333

In that case, you'll need a new blank sim from O2.

Pop into any O2 store or contact on social media.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

jonsie · ‎08-06-2022

Settings-phone-my number

Edit and save

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Katrina333 · ‎08-06-2022

thank you

following instructions above it just won't save

MI5 · ‎08-06-2022

@Katrina333

In that case, you'll need a new blank sim from O2.

Pop into any O2 store or contact on social media.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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