Solved: TFL Wifi: Slow connection since Virgin integration

CSLondon · ‎01-03-2023

I use to be able to connect quickly whilst at a London Tube Station. Over the past few months it takes a really long time for my iPhone 14 Pro Max to connect to the Virgin tube wifi service. It will only connect if I am standing on a platform and have to wait several minutes. It once did connect quickly while at just a stop. What has changed? Thanks

madasaf1sh · ‎01-03-2023

@CSLondon

That is one to ask Virgin Media Business as o2 wont have changed anything as the service is owned and managed by them.

VMB provide an o2 SSID and a link to an RADIUS infrastructure.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎01-03-2023

@CSLondon

That is one to ask Virgin Media Business as o2 wont have changed anything as the service is owned and managed by them.

VMB provide an o2 SSID and a link to an RADIUS infrastructure.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

pgn · ‎05-03-2023

In addition, Virgin is winding down its 'not at home WiFi' service, as communicated to VM subscribers in a recent letter:

Links to O2 Social Media Team here

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