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on 10-10-2022 20:25
new O2 sim arrived last week and lost ee service today. New 02 sim on unlimited data, calls, texts in a virgin package fitted this afternoon. Called O2 to get the unblocking code and used this with the prefix **05* for the old Moto E5 play I use. Alas the code does not work and the phone remains blocked. Grateful for any advice.
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10-10-2022 20:44 - edited 10-10-2022 20:44
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10-10-2022 20:44 - edited 10-10-2022 20:44
You need EE to unlock your phone, not O2.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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10-10-2022 20:44 - edited 10-10-2022 20:44
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10-10-2022 20:44 - edited 10-10-2022 20:44
You need EE to unlock your phone, not O2.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

