cancel
Showing results for 
Search instead for 
Did you mean: 

Swap number from iPad to phone

FooManChoo
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have recently purchased an iPad, the mobile phone number is now tied to that which is obviously not a phone.

How can I swap the number but keep the existing one and use that in a phone?

Message 1 of 7
738 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 144659 Posts
  • 634 Topics
  • 27731 Solutions
Registered:

@FooManChoo 

You'll need customer service to untangle it for you Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
732 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hey there @FooManChoo hope you're having a nice Friday. Just wanted to check if you got your phone number sorted in the end?

Message 3 of 7
699 Views

FooManChoo
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I haven't yet, I'm afraid.

Message 4 of 7
691 Views

Marjo
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @FooManChoo , sorry to hear you were still waiting, I've just seen your message here. Any luck since the 13th and did you manage to speak with customer service? If you did but you're still stuck with this, let me know and I can check on my end if I can get someone to take a closer look to help you out further.

Message 5 of 7
673 Views

FooManChoo
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

There is no option to discuss number changes when you call.

Message 6 of 7
658 Views

MI5
Level 94: Supreme
  • 144659 Posts
  • 634 Topics
  • 27731 Solutions
Registered:

@FooManChoo 

Say any of the options to get put through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
653 Views