Spoofing. Unknown Bill.

[Gr1st]

Greetings.

The last week I’ve been getting a number of texts and phone calls saying that they’ve had a missed call from my number. They seem genuine in the fact that they’re returning a call from my number even though I’ve never seen their number or placed any calls to it. The frequency of these calls and texts has increased to a dozen or so a day.

I contacted O2 through WhatsApp who suggested the cause is something called Spoofing. I didn’t really understand the concept and there didn’t seem any advise on how to make it stop.

Further to this I’ve just checked my bank account to see a £39.20 payments made to O2 Balanceweb UK. Is this related or something less untoward? Any help much appreciated.

Thanks.

[Cleoriff · Accepted solution]

@Gr1st 

According to this thread, O2 Balanceweb turned out to be fraud.

https://community.o2.co.uk/t5/Other-Products-and-Services/balance-web/td-p/1094347 

You could check again with O2. Guide: Coronavirus Community Help and Support  and your bank.

Guide: Have you fallen for or been conned into a premium rate scam? What to do next