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Mobile data on Mi A2

Hi thereI have a Mi A2 phone. I've recently received my O2 SIM and successfully ported my old number. Phone calls and texting work fine, but I have no mobile data. I tried the SIM in another phone (Moto g7 Play) and mobile data works fine.Any ideas w...

Network Settings Reset/ Network Outage

This is a query for the number I have to my Samsung J5.Phone was working absolutely fine yesterday and then, around lunchtime, dropped off the network completely. I have a little circle in the top right side of the phone, no bars and no 4G indicators...

New phone touch screen not working

I have been having an issue with my new mobile and have eventually spoken today to an o2 upgrade member of staff. I need a o2 guru to contact me asap regarding the issue as it needs to be repaired asap

Can't verify email

Just setting up my new iphone 11. Have come to a halt on verifying my email address (I've had too many attempts now apparently) then can't get in to it to receive my validation code. Suggestions please. Thanks!

Forgot pin voicemail

I've forgot my pin for my voicemail and cant get talking to anyone to unlock it how do I get this problem solved I've tried the number you text reset to never received a code back

SMS converting to MMS

Occasionally my text messages are being converted into MMS when I send them, for which I then get charged. I’ve looked into this and I think this happens when the SMS ones are too long. How do I know what the limit is for sending SMS messages before ...

Upgraded tariff but not reflected in data allowance

Hi I need help because I’ve upgraded my tariff to 100GB data 2 days ago. The upgrade is complete but my data allowance is still 0. It has been more Than 24 hours. I don’t have WiFi at home and depend on this data. Bolt ons are soo expensive for the a...

Identity of Incoming Calls Not Showing

I have not been receiving caller ID's on incoming calls for over a month now. I made several calls to the helpline with no resolution and they now tell me that this can only be resolved by a Guru, and have directed me here. I have checked with friend...

Blank red dot on phone and voicemail following change of tariff

I have a Blank red dot appeared on my phone and voicemail (iphone) following change of O2 tariff that will not go away. I have no new or saved voicemails ?

Resolved! New phone, new sim, rollover contract - "emergency calls only"

Hello and thank you in advance of reading about this setback I'm having.I'm a pay monthly customer and recently ordered a new phone, new sim and changing to a more suitable tariff whilst retaining my number.I've got the new sim in the new phone, down...

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