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Nell1
Level 1: Joiner
  • 1 Posts
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on ‎24-06-2024 10:17

on ‎24-06-2024 10:17

I don’t seem to have any mobile data, in settings it’s just saying set up mobile service

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TallTrees
Level 50: Versatile
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on ‎24-06-2024 10:23

on ‎24-06-2024 10:23

Hi @Nell1 

Welcome to the O2 community 

You didn't say what mobile phone you have

I have a Samsung and I go into my drop down 

List and press a box with mobile data written on it. 

When I leave my home WiFi it connects to the Internet.



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎24-06-2024 10:31

on ‎24-06-2024 10:31

@Nell1 

Check guides Guide: How can I sort out my network issues? 

https://www.o2.co.uk/apps/my-network

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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