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Sim not recognised

K83
Level 1: Joiner
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Both of my o2 phones have suddenly stated sims are not registered on network. I've turned them both off and back on, no change, chat help is no help with the bot. Is anyone else having an issue? 

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MI5
Level 94: Supreme
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@K83 

Most likely a mast fault O2 Service Status

Guide here Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151744 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@K83 

Most likely a mast fault O2 Service Status

Guide here Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Breanna
Former Staff
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Hi @K83 were you able to get your phones up and running again?

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