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Sim card data roaming not working

Misty888
Level 1: Joiner
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on ‎14-05-2022 11:18

on ‎14-05-2022 11:18

I have bought a o2 sim card and data roaming is not working

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pgn
Level 77: Grand Master
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on ‎14-05-2022 11:40

on ‎14-05-2022 11:40

Take a look at the Guide: Roaming MegaGuide and see if that helps, @Misty888.

Come back if no joy - good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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MI5
Level 94: Supreme
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on ‎14-05-2022 20:31

on ‎14-05-2022 20:31

@Misty888 

Some things to try:

1 - Reboot phone.
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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