on 24-07-2023 12:22
Why is the signal strength so weak in the SA5 8JB area, it’s been like this for months now, one bar currently, it’s very frustrating, yet if I go about 2 to 3 miles down the road I get full bar strength.
Even thought of going to another network provider as this issue is such a pain.
when will these issues be addressed? I’m paying for a service that I’m not getting currently from you, that all I need is for this issue to be fixed, just wondering now if I’m entitled to a substantial discount due to poor service.
on 24-07-2023 12:32
As a community of customers like yourself we can't really answer that.
Never rely on coverage maps and try a PAYG SIM on the network you intend to use
Have a look at the guide and Download the My Network App to keep track of and report faults
Guide: How can I sort out my network issues?