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Set up Wifi calling not working on my 02 or phone settings

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02_Poccox3
Level 1: Joiner
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on ‎31-10-2022 18:39

on ‎31-10-2022 18:39

I have a Xiomi Poco x3 and am trying to turn on wifi calling however it doesnt seem to be allowing me to turn it on in my o2 and so isnt showing as an option in my phone settings. 

 

I have a sim only pay monthly contract

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MI5
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on ‎31-10-2022 18:41

on ‎31-10-2022 18:41

@02_Poccox3 

You need customer services to enable it on your account first.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149560 Posts
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Registered:

on ‎31-10-2022 18:41

on ‎31-10-2022 18:41

@02_Poccox3 

You need customer services to enable it on your account first.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
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on ‎31-10-2022 18:48

on ‎31-10-2022 18:48

BTW, you'll find it here in your MyO2.

wifi on.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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