24-06-2024 22:59
How do I get the code on email instead of the messages on phone. O2 is not able.to activate my Sim and hence am unable to use my mobile
25-06-2024 00:38
@Arts O2 does not use email to send codes as it's not secure.
Best thing to do would be to call into an O2 store if you have one nearby and they can activate the sim for you. If you choose to do that, be sure to bring photo ID with you.
You can also reach O2 via social media but I don't think they'll be able to help:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)