eSIM activation

[TwelfthNight]

I need to activate my eSIM but need a phone code to do it but o2 saying they can’t send me the code 

[Enlli · Accepted solution]

All we know is in this help file

eSIM - How to activate  

Failing that call into an O2 store with photo ID.

[MP4]

Code sent to me, but did not arrive as my usual data connection was disabled when I requested an eSim

[pgn]

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@MP4 wrote:

Code sent to me, but did not arrive as my usual data connection was disabled when I requested an eSim

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See if the O2 Social Media Team can help you, @MP4 - either link below should get you there, either X or FB - and be persistent.

Good luck!