Samsung Note 10 not charging, displays a triangle with a yellow thermometer

[Rik]

Hello

My Samsung note 10 displays a low temperature warning and shows a triangle with a yellow thermometer, when I try to charge , it stays at 1%. I have googled the same answer and comes back saying that its a problem with the circuit board and happens to a lot of note 10's.

My phone is under contract with O2 and is only 15 month old, will I be able to send it back to O2/Samsung to be fixed? obviously without cost to myself.

Regards Rik

[MI5]

@Rik 

Yes it should be covered by warranty.

You'll need to call customer service.
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