11-08-2023 12:26
I just tried to switch phones form a iPhone XR to a iPhone 13 and removed the sim from old phone, its bent and now wont go in new phone or old phone
Solved! Go to Solution.
11-08-2023 12:32
@nicolepicnic
You have 2 options
1. Take Photo ID and visit your local o2 store, and they can sort out a replacement sim. this is the quickest way
2. Call Customer services on 0344 809 0202 and they will post on out to you to arrive in 3-5 Working days
View solution in original post
11-08-2023 12:34
Two Options
1.Go to an O2 store with photo ID and they will replace it there and then
2. Contact customer services to send out a replacement
Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,
they should be able to help you.
never-displayed
