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New iPhone 16 not recognising my sim card

Ash687
Level 1: Joiner
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New iPhone 16 not recognising my sim card

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MI5
Level 94: Supreme
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@Ash687 

If you have upgraded, use your old sim.

If not, pop in store with photo ID to get help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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