SIM Order

[Krishnan]

My SIM order is yet to arrive.

The Royal Mail ref no. appears to be missing one character.

Please update the order status with the correct Royal Mail tracking number

[Enlli]

This is not O2

The tracking number is internal and not Royal Mail don't update tracking till its delivered anyway

You can

Message O2 on
(Facebook) (https://o2uk.co/O2CFB) 
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,

[TallTrees]

Hi there @Krishnan 

Welcome to the o2 Community forum 

We are not o2 customer services 

So to enquire about your sim you will need to contact O2 customer services here 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

[Krishnan]

Thanks for letting me know...cheers