My bill has been almost doubled for no apparent reason. I’ve tried to ‘view my bill’ on the App (updated to latest version) and get an error message. I’ve tried to speak to someone and get the below;“Sorry, we're extremely busy right now, so I can'...
Hello, I have recently switched my o2 mobile contract from business to a personal sim only contract (Keeping my same number) so I can use my Apple ultra watch on a data plan. However, when I try to activate it, I get an error message Reference code 1...
Despite my asking to retain my old number you have sent a new number. What is the procedure for retaining my old number?
I can’t login to my o2 account and it says the 48 hours thing but I have had my account for ages I just haven’t logged in but I need to so I can see my data usage. It said the same thing the other day so i Waited until now to try and log in again but...
I need my voicemail number set up
Why can't i call an international number from my phone
Hi,When will you switch my number please??I purchased O2 sim-only monthly contract about a week ago, and at that time I gave you the details of my existing number and my PAC code.The sim arrived last week, but you have not switched my number yet. I s...
I recently upgraded my phone and in 24 hours I have to keep updating the software 14 times, I got hold of someone on 202 and got a new phone delivered today, it's doing the same thing, I'm on my 5th update since 3pm today. Is there an issue with the ...
Hello, I just arrived in Greece and my roaming is not working. Have contacted customer service, they are saying they cant see any issue their end. I've tried reseting etc. For the aps change, if the username/password for mobile.o2.co.uk is vertigo/pa...
When will my number be switched on?
