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Forum Posts

My O2 not letting me log in

Hi there im trying to log in to my o2. But everytime I try to see my bill, it re asks me to login and when I am, it says my mobile number is attached to another account? And doesn’t let me through? Any ideas?

Amzym26 by Level 1: Joiner
  • 403 Views
  • 1 replies
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Resolved! Random Internet searches...

Is it possible to have random searches on your Google chrome / Internet explorer? Even websites you know you haven't searched for?

Mommyof1 by Level 1: Joiner
  • 533 Views
  • 1 replies
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Incomplete/Partial Port

I've recently been migrated to O2 from VirginMedia which seems to have been complicated by the fact that I was abroad at the time of the transfer. I was subsequently sent an O2 SIM which I have installed and can now make/receive calls as well as send...

DavideUK by Level 1: Joiner
  • 666 Views
  • 3 replies
  • 0 kudos

New Sim

I recently changed my contract with Virginmedia. This included a new O2 Sim for my iPhone [Removed]. There seems to be a mixup on my O2 account, which identifies with my wife’s iPhone [Removed]. Please help me to rectify.

Apple Watch - O2 account is not eligible ?

Hi, I have had problems for the last 6 weeks and have got nowhere with customer services - despite being on the phone for hours. When going into Mobile Data on my phone app it says - your O2 account is not eligible to enable mobile service on your Ap...

App login technical issue

I have had this ongoing issue with the since moving from virgin to O2 which happened in May. I have no issues logging into my account online, however, every time I attempt to login on the app, this message appears:"Something went wrong.Oops. My 02 is...

HS1207 by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos