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Roaming queries

RMKay
Level 1: Joiner
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Hi, my son has a Big Bundle SIM only plan, and will be going on a school trip for 2 days to France later this year. He will have his phone with him: would he have to manually connect to (O2 France?), or would his phone automatically connect to the French network, or would he have to manually connect once there? Would he be able to make or receive texts and calls within his normal calls and texts allowance while in France, or would he be charged extra for doing that? Many thanks.

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madasaf1sh
Level 78: King of Kings
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Registered:

@RMKay 

 

His phone will connect to one of the french networks Orange FR, Bouygues etc..  It should automatically connect, you might be best going into the phone settings and make sure his phone is set to allow mobile roaming. 


Yes he can text and call to the UK, within his bundle allowances

 

Full details are here Guide: Roaming MegaGuide 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@RMKay 

 

His phone will connect to one of the french networks Orange FR, Bouygues etc..  It should automatically connect, you might be best going into the phone settings and make sure his phone is set to allow mobile roaming. 


Yes he can text and call to the UK, within his bundle allowances

 

Full details are here Guide: Roaming MegaGuide 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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