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Problem enabling wifi calling

mk22222222
Level 1: Joiner
  • 1 Posts
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Registered:

Hi, I am trying to enable wifi calling on my phone. When I go into settings on my iPhone it says that wifi calling is turned off. When I try to turn it on it tells me to contact O2. When I go on my O2 account it says that I have wifi calling turned on. Please can someone help me to resolve this issue. My phone has the appropriate iOS downloaded to enable wifi calling so Iā€™m not sure what the problem is.

Thanks

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jonsie
Level 94: Supreme
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Registered:

You need to call customer service as they need to turn on wifi calling on their system

Weā€™re just customers like you but it sounds like youā€™ll need someone to access your account which canā€™t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

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jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

You need to call customer service as they need to turn on wifi calling on their system

Weā€™re just customers like you but it sounds like youā€™ll need someone to access your account which canā€™t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Message 2 of 2
409 Views