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Pixel 7 mobile data issues

jp2612
Level 1: Joiner
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I'm having issues using mobile data on my Pixel 7. It will just say 'no connection'. Coverage is fine etc. It will only work if I reset all my network settings, which erases all my previous WiFi connections so isn't ideal, it also stops working within an hour. I have altered the APN with no success. I have swapped the SIM 3 times with no success. The phone seems to work ok with my partner's EE SIM so it must be o2. I have also exchanged the phone for an identical one and had the same issues. I have contacted Google support who couldn't help and O2 support have been less than useless. Any help would be greatly appreciated.

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pgn
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MI5
Level 94: Supreme
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@jp2612 

Quite a few issues with this on O2 across various different phones.

It appears the fix is to get O2 to disconnect your account from the network and reconnect you a few hours later.

It's the equivalent of a master turn off / on again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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