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Phone screen faulty

tstubbs97
Level 1: Joiner
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Had the phone 2 weeks, woke up this morning and the screen keep flashing white, and then goes back to normal, the screen then didn’t work and now works again but keep flashing

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MI5
Level 94: Supreme
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@tstubbs97 

If it's a new phone from O2 you get a free replacement within the first month.

No need for ant repairs.

https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Oxonian
Level 36: Perceptive
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Was the 'phone new @tstubbs97 when you procured it a fortnight ago ?

 

If so, the manufacturer would be your first port of call. 👍 

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MI5
Level 94: Supreme
  • 150819 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

@tstubbs97 

If it's a new phone from O2 you get a free replacement within the first month.

No need for ant repairs.

https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
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