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Phone records

Ross100000000
Level 1: Joiner
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I am not an O2 customer anymore but used to be. I need my phone records from 2017. Is it possible to obtain these? 

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MI5
Level 94: Supreme
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@Ross100000000 

Records are only available to you for the past 2 years.

O2 keep records for 6 years, so anything beyond the 2 that you can obtain would need to be the subject of a court order or police request.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Ross100000000 

Records are only available to you for the past 2 years.

O2 keep records for 6 years, so anything beyond the 2 that you can obtain would need to be the subject of a court order or police request.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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