Solved: Phone only working on wifi not 4G

SMS2 · ‎26-09-2021

Hi I’ve got data but phone not working unless on wifi. Can’t seem to resolve it any advice please?

gmarkj · ‎27-09-2021

Check the phone settings match those below @SMS2

If that doesn't work then it will need a call to customer services.

There are some alternative numbers and hints on getting through in the guide below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎27-09-2021

Check the phone settings match those below @SMS2

If that doesn't work then it will need a call to customer services.

There are some alternative numbers and hints on getting through in the guide below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2