PAC code transfer

[davidtomney]

Hi,

I'm new with o2, I want to keep my old mobile number (from the iphone 12 EE to iphone 14 pro O2).

So I requested a PAC code from my old provider (EE), to which the person at the o2 shop entered it and said it will transfer (my old mobile number), it would take till 6pm the next day. And she put the new sim in my new phone (iphone 14 pro). Would the new sim still work for my old transfered mobile number or would i have to switch the old sim with my new phone?

My old phone is a iphone 12 pro (ee)

My new phone is a iphone 14 pro (o2)

[Bambino]

@Janine_S Sounds like a split port. Too technical for me. Perhaps @madasaf1sh can talk you through how to get it resolved.