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Deon · ‎17-05-2024

So how come I can't access over 18 material?. Checked and parental is unlocked.

MI5 · ‎17-05-2024

There are 2 levels of parental lock.

1 level can be controlled by yourself Guide: O2 Age restriction

but the other needs help from O2 Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-05-2024

@Deon

There are 2 levels of parental lock.

1 level can be controlled by yourself Guide: O2 Age restriction

but the other needs help from O2 Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Nez12345 · ‎02-06-2024

How

Nez12345 · ‎02-06-2024

Over 18

MI5 · ‎02-06-2024

@Nez12345

As posted Guide: O2 Age restriction

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Over 18 material

I need esim

Move my number

Content lock

Top up

message saying blocked account