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Jjjodi1210
Level 1: Joiner
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‎21-08-2024 10:49

‎21-08-2024 10:49

Hi I made an order Friday evening for a iPad this went through and they’ve taken my upfront payment on Monday the order was supposed to be here yesterday however it hasn’t arrived and there’s no update and no communication from O2 .

i have phoned them and because i do not have a mobile number associated with 02 yet they are unable to help me ? Anybody know if this is normal or what I can do please ? Thanks 

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MI5
Level 94: Supreme
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Registered:

‎21-08-2024 10:54

‎21-08-2024 10:54

@Jjjodi1210 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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