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O2 message

Mikhail
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi,

Everyday I receive the same massage from O2:

 

Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help.

 

I didn't request any set ups, it just start coming a few months ago. 

Can you help me to get rid off this massage, please?

 

Thanks, Mikhail 

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Enlli
Level 69: Guiding Light
  • 8945 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

You need to go into your phones Dialer App. In settings you will find Voicemail. 

Ensure Visual Voicemail is turned off

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 4
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pgn
Level 77: Grand Master
  • 40025 Posts
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Registered:
Message 3 of 4
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Oxonian
Level 37: Blazing a Trail
  • 11558 Posts
  • 295 Topics
  • 33 Solutions
Registered:

@Mikhail 

You might want to note carefully what @Enlli and @pgn have told you. 

I find that some system updates switch Visual Voicemail back on again. Hence, you might find that, at some point in the future, you have to go through this process again.  

Message 4 of 4
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