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O2 data SIM on Zyxel 5103e router

Cocat2517
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Hi

I have a Zyxel 5103e router that is a Three branded router. I'm told it's unlocked and I just need to change DNS/apn settings to get my O2 data SIM to work on it, however I'm struggling with how to do that.

 

I've added mobile.o2co.uk with 87.194.0.51 as a DNS but it's not connecting. Is this correct and what else do I need to do?

 

Thanks,

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MI5
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@Cocat2517 

Use these settings 

Here

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Registered:
  • Name: o2 Internet.
  • APN: mobile.o2.co.uk (PAYG - payandgo.o2.co.uk)
  • Username: o2web (PAYG - payandgo)
  • Password: password.
  • MMS Proxy: 82.132.254.1.
  • MMS Port: 8080.
  • Authentification Type: PAP.
  • APN Type: internet+MMS. ( If an entry is required type a * on its own)
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Cocat2517
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Hi, thanks, I looked and there doesn't seem to be many options for those settings, for example under APN settings there doesn't appear to be anywhere to enter an IP address, there's no field for one. I put mobile.o2.co.uk and chose PAP and ipv4.

 

For DNS I put mobile.o2.co.uk with IP 87.194.0.51

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MI5
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@Cocat2517 

All you need is:

Name : o2 mobile web

APN : mobile.o2.co.uk (PAYG - payandgo.o2.co.uk)

Proxy, Port  : Please leave blank

Username - o2web (PAYG - payandgo)

Password - password

Authentication type - PAP (try different options if not working).

APN Protocol: IPv4

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cocat2517
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Screenshot_20240410-180859_Edge.jpg

Screenshot_20240410-180944_Edge.jpg

These are the DNS and cellular APN settings screens it gives.

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MI5
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@Cocat2517 

No need for the DNS info. This should be set automatically or choose "auto"

Might be an issue with it being a Three device though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cocat2517
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Thanks, was told it should work ok as it's been unlocked to any network and tested.

 

I entered settings and it connected this time, only problem now is it's rebooting itself every minute or two.

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MI5
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@Cocat2517 

Do a full reset and try again.

If it continues to reboot, it's faulty.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@Cocat2517 


You would be better on the likes of the ISP Review's forum, i think there is a thread all about these routers..

 

https://www.ispreview.co.uk/talk/threads/new-three-5g-hub-nr5103e.38663/

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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