I've had 2 pay monthly accounts for years, never had an issue with number porting. I just upgraded both phones with a 3rd party company as they were a lot cheaper. One phone had the number ported to Three, I stuck with O2 to ensure there would be no porting issues.
After being fobbed off by customer services they eventually raise the case to a manger, that was 5 days ago and nothing has happened. Rang again today to be told the number is stuck in the system with an error and technical will need to sort it, another 5 day wait!
This has been going on since 18th July!
