Number Still Not Ported After PAC number transfer has taken over a week and still not gone through?

[frednerk]

I initiated the transfer of my old number, from Giffgaff to O2 on 31/09/2024, but nothing has happened yet. Can someone please resolve this? I’ve been following up, but every time I’m told it’s still in progress, and it’s been over a week now.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Enlli]

Sorry, this Community is comprised of customers only so we can't help in this instance.

You will need to keep on at O2.

Try the Social Media team which is UK based

Facebook (https://o2uk.co/O2CFB) , 

X / Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG

[MI5]

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