Not getting texts from PayPal

[jjj]

Hi there,

I'm not receiving texts from PayPal any more that are essential. Is it possible that O2 have accidentally started to block them on my account? How do I find out if this has happened?

Many thanks 

[MI5]

@jjj 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

Check this help also Guide: Text Message Tips (not sent or received) 

[madasaf1sh]

@jjj

Also contact Paypal Customer Services, as sometimes its their system that plays up.

Paypal have had issues for years and seem to ignore the issues

https://www.paypal-community.com/t5/My-Account/Not-receiving-verification-sms/td-p/1550085/page/17

edited to add Paypal Issues